Since the implementation of the OHS Act and the responsibility that it placed on employers to perform medical surveillance and retain records, there has been a slow but steady shift towards outsourcing these services to Occupational Health clinics.
For an Occupational Health clinic to be profitable, it needs return customers. The clinic needs to build up a history and a relationship with the customer and it needs to be based on more than just price. It needs to be based on efficiency, service, trust and added benefit. Once a clinic has a good footing with all these aspects of service delivery, it then needs to consider how to manage all its customers and all the associated records.Continue reading Choose the right Equipment for your Occupational Health Clinic